How can you still be in business?

My experiences with Game is absolutely shocking.

I am waiting for year 2 of a Defy Stovehood bought and paid for Nov 2019. I have returned to the store more than 10 times since .... with a promise (every single time) of someone making contact to arrange delivery. Nothing. Ever.

Sept 2020 I ordered an item valued nearly R2K online. It is now January 2020. Still waiting .... Had a few kind e-mails from your Chante Cloete explaining that you are still awaiting stock .... then the responses and promises just stopped. Now I mail and nobody responds.