1 reviews | Active since Oct 2013
Horrifying Service! Not for the first time
<p>I cannot believe this!!! If everyone could share this I hope we can reach the right ears!</p> <p>We just went to Game in Waterfall Mall Rustenburg, just to get a Fondo set and first we approach 2 people and get try to get their attention, they simply ignore us and when we do ask if they're just going ignore us THEY WALKED AWAY!!!! So we go to information and the guy there is wearing a marketing badge and is on the phone and his cellphone. After about 10 minutes of just standing there, he tells us to ask another lady not by the INFORMATION desk!</p> <p>This is disgusting service and it is not the first time I have received this kind of ****py service by this Game, is this what the Game Franchise wants to portray to their customers?</p>
Please accept our apologies for the way you were treated and is highly uncalled for. Proper training will be done on our personnel as key of our value system is respect for the individual.
Store Management will investigate this matter and will contact you to discuss.
Regards.
Rina Taute
Group Customer Service Advisor
Please accept our apologies for the way you were treated and is highly uncalled for. Proper training will be done on our personnel as key of our value system is respect for the individual.
Store Management will investigate this matter and will contact you to discuss.
Regards.
Rina Taute
Group Customer Service Advisor
We confirm that management tried to contact you to discuss this matter but was unable to do so.
It will be very helpful if you could identify the team so that we can re-train them. I refer you to the email from management.
Regards.
Rina Taute
Group Customer Service Advisor
We confirm that management tried to contact you to discuss this matter but was unable to do so.
It will be very helpful if you could identify the team so that we can re-train them. I refer you to the email from management.
Regards.
Rina Taute
Group Customer Service Advisor
