ML
Monique L
1 reviews | Active since Jan 2020
16 Jan 2020, 14:06
HORRIFIC SERVICES
After numerous complaints and going to the ombudsman they finally collected the laptop and that today 16/01/2020 they have the nerve to redeliver the same laptop that I had instructed them I dont want because the courier guy had opened it Game thinking that I am an imbecile tapes over the broken tape and sends it back to me Imagine that do they really think nothing of their customer Im so flippin disgusted at this place
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Game's replyOfficial
16 Jan 2020, 16:54Hi Monique,
This is definitely not the kind of service that we pride ourselves in and I am sorry for everything that you have experienced this far. Please note that this matter has been escalated for you so that we can have this resolved as soon as possible.
Kind regards
Ralton Pillay
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
This is definitely not the kind of service that we pride ourselves in and I am sorry for everything that you have experienced this far. Please note that this matter has been escalated for you so that we can have this resolved as soon as possible.
Kind regards
Ralton Pillay
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Game's reply16 Jan 2020, 16:54
Official
Hi Monique,
This is definitely not the kind of service that we pride ourselves in and I am sorry for everything that you have experienced this far. Please note that this matter has been escalated for you so that we can have this resolved as soon as possible.
Kind regards
Ralton Pillay
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
This is definitely not the kind of service that we pride ourselves in and I am sorry for everything that you have experienced this far. Please note that this matter has been escalated for you so that we can have this resolved as soon as possible.
Kind regards
Ralton Pillay
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za