HORRIBLE STORE MANAGER DEVON PILLAY

When buying cellphones or laptops, they are usually opened in the stores to see if they work. I returned it with all the accessories including the free bag it comes with. Devon Pillay would not even come down from his office to speak to me but probably was looking down on me from his office.. does he prefer it when people are making scenes in the store like the once I saw him calming a white man down. I am applaud by his service, is there a reason for such? I cannot get to Westgate before the 7day rule and I am not asking for money just an upgrade. Money does not matter! My mom can afford to install M.O again if that is the worry.