Horrible service, late delivery and general confusion

<p>I've ordered a couch from Game (Boksburg) on 8 January 2017 and scheduled delivery of the item on 28 January 2017. During the week before delivery I phoned to confirm details of the delivery - there was a bunch confusion regarding order numbers and cdd numbers etc. Eventually I was able to establish that the delivery was coming from Game Festival Mall. The delviery did not take place the 28th.</p> <p> </p> <p>On the 30th I phoned the Festival Mall branch to obtain details on the delivery and was given the delivery personnel's number. I phoned them and was told that the delivery would be made on the 30th at 17:00. It did not happen. Today, the 31st, I have tried to reach the delivery persons and none of them would answer their phone.</p> <p> </p> <p>I've made dozens of phone calls to various Game telephone numbers and either been greeted by rude, unhelpful staff or the phone has gone unanswered. Sometimes I have been transferred between departments only to be eventually cut off. </p> <p> </p> <p>I still don't know what the situation is with the couch. The level of service has been disgusting.</p>