Horrible service ever!!!

My intention was going into a game store to do a price beat, as i was standing in front of the Samsung 13kg washing machine priced at R7499, where as at house n home the price was 6499, so a price beat plus my extra 10% needed to be actioned, the sales person SIMBA came to us very aggrogant and just said thats not the price its marked down to 6499 and went back to his station to play with his phone or whatever he was doing, we stood there a while he came back we asked him for Samsung tech number as we explained our machine broke etc.. We then asked him what can be done with the price beat cause the price is still showing 7499, its not being attempted to be be removed or nothing, and we were not taking in anyway serious, i was willing to purchase a machine cash in store but clearly we were not valued as customers. SIMBA kept saying the price is being made in the front counter, then he walks back to his desk and just left the original price on still.

I then went to the customer care counter spoke to 2 ladies and gosh!!! We had the most horrible attitude ever i tried explaining things to her, she then called her manager and on the phone he said *come 2me" not even explaining anything, she got so irritated and did not even want to explain and i had to explain to the manager(ruwyda) , there was no way of even trying to help me at all, and the more im saying is now im at lost and need to go to another shop to buy the machine, she smiled and said there's nothing that she can do.

Im so disappointed with game N 1 city, cause i desperately needed a washing machine and the people was at no help and their attitude chased me away