Y
Yvonne
1 reviews | Active since Sept 2025
15 Sept 2026, 20:53
Horrible service
Game Trade route sold me dead magneto led light, they exchanged it only to find it was dead again they took it for repairs it came back still dead and they refuse to refund me
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Replies (1)
Game's replyOfficial
16 Sept 2026, 08:47Hi Yvonne,
Thank you for sharing your experience with us.
We sincerely apologise for the inconvenience caused with your Magneto LED light. We understand how disappointing it must be to have purchased three units, only for one to remain faulty despite being exchanged and repaired. This is certainly not the experience we want you to have.
Please rest assured that we will escalate this matter to the management team for urgent attention, and you will be reverted to with feedback.
Kind regards,
Game Social Media Team
Thank you for sharing your experience with us.
We sincerely apologise for the inconvenience caused with your Magneto LED light. We understand how disappointing it must be to have purchased three units, only for one to remain faulty despite being exchanged and repaired. This is certainly not the experience we want you to have.
Please rest assured that we will escalate this matter to the management team for urgent attention, and you will be reverted to with feedback.
Kind regards,
Game Social Media Team
Game's reply16 Sept 2026, 08:47
Official
Hi Yvonne,
Thank you for sharing your experience with us.
We sincerely apologise for the inconvenience caused with your Magneto LED light. We understand how disappointing it must be to have purchased three units, only for one to remain faulty despite being exchanged and repaired. This is certainly not the experience we want you to have.
Please rest assured that we will escalate this matter to the management team for urgent attention, and you will be reverted to with feedback.
Kind regards,
Game Social Media Team
Thank you for sharing your experience with us.
We sincerely apologise for the inconvenience caused with your Magneto LED light. We understand how disappointing it must be to have purchased three units, only for one to remain faulty despite being exchanged and repaired. This is certainly not the experience we want you to have.
Please rest assured that we will escalate this matter to the management team for urgent attention, and you will be reverted to with feedback.
Kind regards,
Game Social Media Team