RB
Rocshaan B

1 reviews | Active since Sept 2022

02 Nov 2023, 06:46

Horrible service

I made an online order at game and the service is just absolutely horrible Can I please have the my order delivered. I am so furious because I called that very rude driver yesterday the whole day to confirm if he will be delivering and he said he will deliver before 6.now I get this email that my delivery failed!!!!!!

This is pathetic service!!! It's my first time ordering from game and rest assured that it will be my last too!!! I want my order delivered because I have been looking for that sound bar for 6 months and none of your stores have stock.

0
Replies (3)
Game
Game's reply02 Nov 2023, 08:26
Official
Hi Rocshaan, thanks for getting in touch. I'm so sorry for the poor service received. Please be advised that we will escalate the matter to our senior team for assistance.
RB
Rocshaan B's update02 Nov 2023, 10:18
Reviewer Update
Hi, when can I expect to be contacted because I spent so much money calling your customer care line with no assistance. I am o disappointed I thought game online ordering was a reputable ordering space
Game
Game's reply02 Nov 2023, 11:47
Official
Our team is currently working on your issue and will call you. 🙏