EC
Elzanne C

1 reviews | Active since Jul 2021

24 Oct 2023, 11:21

Horrible service

Still no response your service is horrible. It's been more than a month. Still no replacement or refund. I Will definitely not recommend you to anyone at all its the worst online service I have ever experienced in my entire life. No one is responding its totally unacceptable and inconvenient.

0
Replies (5)
Game
Game's reply24 Oct 2023, 11:44
Official
Hi Elzanne, thanks for getting in touch. I'm so sorry that you are still waiting for the issue to be resolved. Please be advised that we will escalate the matter to our senior team for assistance. 
EC
Elzanne C's update24 Oct 2023, 11:46
Reviewer Update
I'm really tired of waiting it's totally unacceptable and inconvenient. I demand a refund
Game
Game's reply24 Oct 2023, 11:48
Official
We do understand your frustration at this point the query is being worked on to resolve as soon as possible. I will let the department know that you are requesting to be refunded.
EC
Elzanne C's update24 Oct 2023, 11:50
Reviewer Update
No on is responding or getting in touch with me the only way im gettin a response is through Hellopeter unexeptable. Your service is horrible
Game
Game's reply24 Oct 2023, 12:56
Official
Thanks for getting back to us. We will request the Agent to contact you.