TP
Trey P

1 reviews | Active since Jan 2015

06 Dec 2018, 06:15

Horrible service

Firstly you staff really needs to be visible on the floor stood good 10 minutes waiting for assistance in your appliances isles

Secondly, customer service levels are so poor its disgusting

Thirdly I stood at till number 4 for very long time your managers were called numerous times over the intercom and no one came stood for good 20 minutes if not more which is unacceptable.

I had to call you store whilst standing at till point waiting for manager to come and assist with the price beat and when manager eventually came she like oh sorry. what appalling service its ridiculous

No apologizes for me standing there and having to call the store to say hey you have customers at till number 4. unacceptable

0
Replies (1)
Game
Game's reply06 Dec 2018, 09:02
Official

I am so sorry to hear of the service you have received at Game Canal Walk At Game we rely on feedback from our customers in order to improve on our goods and services. We value and appreciate all comments as they play an important role in providing our customers with the quality of goods and services they deserve.  Your email has been forwarded to Senior Management of the store, with reference number 16727. Kindly allow up to 48 hours for further feedback. 

Regards.

Group Customer Service Advisor
***
Tel:  ***73
/rt

Best regards,