Horrible service
The service we received at Game Clearwater is disgusting to say the least. Was helped by a lady by the name of Irish, while I was still asking questions about the products I wished to purchase she would leave me hanging and attend to other customers. We finally purchased a washing machine, fridge & microwave (on promotion). As we speak, the washing machine and microwave were delivered however the fridge did not get delivered. When I called this lady first told me the fridge was dropped & had to be changed. Then we went back to the store & she told us some of the items we bought were being delivered from the store & some from the warehouse, but when I asked yesterday about the delivery charge she told me that it's because delivery was from the warehouse in Germiston. Still waiting for our fridge. Beyond disgusted
We are pleased to inform you we have received your enquiry/complaint at Game/ DionWired Customer Care. We apologise for any inconvenience caused.
We have logged your request with reference number ***2.
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Regards.
Group Customer Service Advisor
Tel: ***73
/rt
We are pleased to inform you we have received your enquiry/complaint at Game/ DionWired Customer Care. We apologise for any inconvenience caused.
We have logged your request with reference number ***2.
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Regards.
Group Customer Service Advisor
Tel: ***73
/rt
