KH
Kelly H

1 reviews | Active since Feb 2018

26 Sept 2018, 20:59

Horrible service

Frustrating. Advertisedo goods are not properly bar coded....result is customer pays more than advertisedouble price. Then you go back to the cashier only to be sent to customer service with a huge queue. Why??? Not my fault staff don't know what they doing. Manager Enoch canthe come to cigarette counter when called. Customer must go look for him. Yogie at customer care has an attitude you'd swear she was doing you a favor and that you disturbing her on a call sounds personal call. So disgusted at Game store. Get your act together Game store and stop robbing customers deliberately or not !!!!

0
Replies (1)
Game
Game's reply27 Sept 2018, 09:08
Official

Good Day

We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused.

We have logged your request with reference number ***7. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter.

Please do not hesitate to contact the Game/ DionWired Customer Care should you need any further assistance. Thanks

Regards

Group Customer Service Advisor

***73

***

/rk

Best regards,