JG
Jahryn G

1 reviews | Active since Aug 2015

13 Aug 2015, 15:55

Horrible Service!

I am a representative of Deen Gunpath( Father-in-law) he made an application for the two telefunken tablets that was on special. He was approved and was told to pick up last Friday. Subsequent to this on that day, I was given a phone call and was told that the the deal has been closed and would be given the sinotec tablet. Lopis govender gave us his word. I have now been to Game over 4 times and each time I am being **** to. Nobody wants to assist, even the Manager is being difficult and says he can not doing anything. Promises are being made yet nothing has been done. We are keep being told to come in and when we do in there is additional problems. Game Unhlanga is the worst ever and nobody wants to help. Mr Gunpath was approved and did not receive his items. We have wasted fuel, telephone calls and data trying to sort this issue out. Lopis Govender who works there is full of lies! He even tried making me a ****, however I told him I will extract my call record and prove him a ****. If this email is sent to them please be advised that nobody there will assist me. I am fed of the staff and lies at from the staff at Game Gateway. There is much more to this but I can't type all here.

0
Replies (1)
Game
Game's reply13 Aug 2015, 19:12
Official
Hello JGiasi,

We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.

This matter was referred to the KZN regional management for further investigation.

Regards

Herman van der Berg
Customer Service Advisor
***
***73