TM
Thembi M

1 reviews | Active since Jul 2019

02 Jan 2025, 09:32

Horrible online shopping experience

Their online service is completely horrible. Communication from their side is non-existent. You’ll spend days following up on your order and still get no constructive feedback since they clearly don’t care about their customers. Never again!

0
Replies (3)
Game
Game's reply02 Jan 2025, 11:58
Official
H Thembi, thanks for getting in touch. I'm sorry for the experience you've had with your order. Your cancellation request have been sent through to the relevant team and you will be contacted as soon as it's been actioned. 
TM
Thembi M's update06 Jan 2025, 12:52
Reviewer Update
Please note that I have received no further communication from your side. I’m still waiting impatiently…
Game
Game's reply08 Jan 2025, 10:42
Official
Hi Thembi, your cancellation request through our chat service has been sent to our finance team and you will be notified once the refund has been processed.