Horrible Management Service at Game Store Menlyn

I had a Horrible experience with Game store at Menlyn. How I had purchased a stove a Week Ago , and there was no stove available then, then a few days later there stove was not Delivered, The Today The Two Gentlemen(Consultant at Game) who assisted were kind enough to get the stove delivered to Menlyn by today, which I was advised later in the Day, I also had to make Transport arrangements to fetch my stove, and I live an hour away from Menlyn, By the Time I got to Menlyn, It wS before 6, I went there with the hope of getting my stove, as it was need Urgently and the Installation team Had to come and Install the Stove which was also paid. once I got to the Store the Security lady said they had already closed, which before 6, Then I asked the lady to Kindly get me the Manager to assist me as this was an Urgent Issue, cause I would not have wanted the Manager if was not an Urgent and The store had made mistake with My Manager. I tired Lieasing with Manager, (Chris Steenkamp)he was not even bothered with my Concerns, he was arrogant, Undermined me, to him whether I paid for a stove A Week Ago and still has Received and Game store made mistake with my purchase he didn't careless, he is not not Loyal the Business, the Customer, He Broke Customer services right then and there, didn't even try to come up with a solution, ... he said why am I only speaking to him after hours whilst I was there before 6 pm. I have have Comprised financially by Game Contless times but the Manager Chris Steenkamp Has Put Insult to Injury.