Horrible experience!!!

Took out uChoose Flexi 110 contract on the 16th of May, returned on the 17th as sim not yet active, was advised to wait. Returned on the 18th as sim is still not working, staff had no idea what to do. Was decided to do a sim swap, had to return again to the store 3 times before this was successfully done as they had no idea what they are doing. During this they need auth from the Manager, Eugene, he started shouting at his staff about procedures, when approached to hear what the issue was he started shouting at me that there is no issue and I should move away from his cubicle!!! The SIm went active on the night of the 18th, but I can now only receive calls, I cannot load airtime or make any calls, I am trying to sort this out direct with Vodacom as I will not subject myself to such incompetence by going back to a Game store where the staff has no idea what they are doing and where I get harrassed by the Manager. Will never again deal with this Game store, I recrect ever taking out the contract at Game....Serves me right, should have gone straight to Vodacom.