CH
Cheries H

1 reviews | Active since Nov 2016

18 Nov 2016, 15:23

Horrible dstv explora service

<p>My moms boyfriend bought him the new explora as a present at game three rives. The lady advised us to uae one of their workers for installation, which we did. Which only ended up in a disaster! We stay in flats the guy didn't connect it in the correct manner causing the other people to be unable to watch dstv. I tried to phone him no answer they never came to fix it costing us a fortune ending up in our cable to be cut off by other people staying here. I phoned game to complain her reply was: I dont know!? Maybe he'll come in at 2:30 or 3PM, I'm sorry, I don't know... no service at all now I must get other services to come and connect it properly... Truely very disappointed </p>

0
Replies (1)
Game
Game's reply18 Nov 2016, 15:35
Official

We acknowledge receipt of your complaint with reference ***1 and apologise for your inconvenience in this matter.

Senior Management will investigate this matter and will contact you to discuss this matter.

Regards.

Rina Taute

Customer Service Advisor

***

Tel: ***73

Best regards,