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andisiwe Y

1 reviews | Active since Nov 2019

07 Dec 2024, 11:35

Horrible delivery service by keomobility

Game east rand mall

Horrible delivery, I should have picked up my stove . Your delivery supplies Keomoare so unprofessional They keep saying they are 20 minutes away from yesterday 06 December and they never updated me to say they are no longer coming yesterday I have to contact them my self today at 09 am 07 December. when I phone Christopher he says his 20 minutes. After 2 hours he told me I'm busy I spoke to Emmanuel still promising 20 min away and I must Contact them after every hour.

Very unprecedented and horrible

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Replies (1)
Game
Game's reply07 Dec 2024, 15:57
Official
Hi Andisiwe, thank you for taking my call. I'm sorry, that your order wasn't delivered as promised and that the driver did not keep you updated. This is certainly not the experience we want you to have and be assured; the matter will be addressed with the management team.