HORRIBLE CUSTOMER SERVICE

I had a terrible experience at Game. I often go to Game store at Mall @ Reds in Centurion to purchase using PayJustNow. I was made to wait for two hours without anyone taking into consideration my time, initially. I went back because I know that I can use PayJustNow at Game Mall @ Reds in Centurion even though I am often made to wait while other customers are being served and I am not. I have tolerated this behaviour while watching staff members chatting in the background telling me that they cannot assist me as they do not have access to the system. I would appreciate an apology for the embarrassment of waiting and the disrespect I am often subjected to. I am tired of being treated without any respect because of my kindness. The staff members at Game Mall of Reds do not have any consideration for ones time and they do not care whether I am being served or not. I am writing this review after being made late to collect my children from aftercare and I see no sincere effort from their end, and I had to pay a fine for being late to collect my kids. I have tolerated this long enough because I live close to this store but I don’t see why I have to tolerate it any further, action must be taken that is why I’m writing this. I will further contact Head Office if I don’t get a response. I refuse to be treated any less than any other customer as I am also a paying Client, I deserve to be treated with dignity and respect and my time should also be taken into account in the same manner in which other customers are. I will not tolerate this any further. I expect action to be taken.