Horrible customer service!!

Item: Game
Rating: 1
Author: Elske J

Horrible customer service from Game Stores. I have been on hold for 23 minutes and counting, waiting for the customer service representative to get back to me. He was busy asking me security questions and then just put me on hold.

How can you keep your customers on hold for over 20 minutes???????

Helpful (0)

Replies (1)

Game's replyOfficial

28 May 2019, 17:34

Hello Elske.

Thank you for bringing this to our attention.

I have tried contacting you with regards to the post as I was unable to get through.
Kindly advise an appropriate time as well as an alternative contact number so that we may resolve this as soon as possible.

I do apologize for the trouble this might have caused you.

Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za

Game's reply28 May 2019, 17:34

Official