HORRIBLE CUSTOMER MANAGEMENT SERVICE

Simangele at Game Mall @ Reds sold me a wrong product(gas stove) and did not want to own up to her lack of customer service. I then requested a refund and Simangele called me in the afternoon of the 06 October 2021 to come and get the refund and I told her I will coming on the 07 October in the morning, which was the 3rd time in 2 days going to Game. When I got to the store they did not have cash, obviously. I then requested to see the manager Amos Simelane, who then took my banking details to make a transfer only to find out later that day, when I called him that it was a cash deposit, which I had to pay for the bank charges. to me that is the worst service ever.