1 reviews | Active since Nov 2025
Horrible customer experience Umhlanga game store
I have had horrible experience with game store in Mhlanga I recently paid full upfront at the store for a defy fridge part of the black Friday special asked for delivery to be on Sunday as I knew I would be working on fridge. However I received text message and 10 minutes later a call from the driver to deliver the fridge while I was at work I had called him back as soon as I saw the missed calls they explained they will come though tomorrow around the same time which is 15:00 I missed the day at work today spent it at home waiting until I reached out only to be told I need to go back to the store to get it re booked and possibilities are high that it won't be delivered tomorrow which is my only day off at work meaning I may need to miss another day at work which will be two days waiting on a delivery that may not come though on Monday or Tuesday I'm highly disappointed at a company to treat someone that has made a full payment to be treated in such a manner that I had to chase it up on different channels for a way forwards is there a way possible to get it delivered this Sunday as I had originally asked for at the store and to be compensated for my day wages and if I need to wait for a delivery that may be during the way I ask that I'm compensated my day wages for having to sit at home and wait for the delivery
Extremely Dissatisfied Customer
Extremely Dissatisfied Customer
