1 reviews | Active since Nov 2023
HORRIBLE CLIENT SERVICE.
The Game store at the clear water mall is the worse store to even deal with. So I just called them because I urgently needed some information on an office desk, not only did they take forever to answer the call but then the did answer they put me through to another department that deals with those office desks, ans that department kept me in hold for over 10 mins until they eventually cut the call, then when I called back they allowed the phone to ring until it said the request number is not available. How can you people have staff like this working in your store, we are paying customers. It is because of us supporting your store that you are still in Bussiness, no matter the amount spent, but you have such HORRIBLE STAFF WITH SUCH DISGUSTING CLIENT SERVICE MANNERS. Someone who is in need of something is calling and you actually don’t answer the call. Is there no designated receptionist or phone persons who can answer, is there no moral and values as to how your TERRIBLE STORE treats clients. I will NEVER RECOMMEND ANYONE SUPPORT THIS STORE, I am absolutely disgusted at the service. And mind you I work in the service industry and my husband teachers and lecturers about business ethics. This store us by far the worse, the store management team should be ashamed of the job they’ve done with the staff.
