SC
Sabrina C
1 reviews | Active since Oct 2020
01 Oct 2020, 06:13
Hoping to get straight answers from Games legal team
After months of disputing, Game finally admitted that I handed my monitor within time of warrenty but someone on their side never handed it over to their repairs dept now the warrenty has ended. The monitor was handed into Dion in March and I was advised that Game Baywest was taking over because Dion stores closed down. After getting tons of answers that I can't get anyone to verify I'm at my wits end.
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Replies (2)
Game's replyOfficial
01 Oct 2020, 12:29Good day Sabrina,
Thank you for taking my call.
I'm sorry about the service you have received.
As discussed over the phone, I will escalate this matter to the senior management and they will get back to you.
Thank you.
Regards
Mlindeli
Thank you for taking my call.
I'm sorry about the service you have received.
As discussed over the phone, I will escalate this matter to the senior management and they will get back to you.
Thank you.
Regards
Mlindeli
Game's reply01 Oct 2020, 12:29
Official
Good day Sabrina,
Thank you for taking my call.
I'm sorry about the service you have received.
As discussed over the phone, I will escalate this matter to the senior management and they will get back to you.
Thank you.
Regards
Mlindeli
Thank you for taking my call.
I'm sorry about the service you have received.
As discussed over the phone, I will escalate this matter to the senior management and they will get back to you.
Thank you.
Regards
Mlindeli
SC
Sabrina C's updateReviewer Update
06 Oct 2020, 07:46Is there not anyone higher than senior management that I can talk to. I keep on getting escalated back to Game Baywest and then we start running around in circles all over again. It's obvious that after 3 months of lies they not going to come up with a decent excuse as to why they not going to repair my monitor. Could I send u my receipts and date it was booked in and copies of email I received back from Game Baywest then you can see for yourself how pathetic this whole situation has become.
SC
Sabrina C's update06 Oct 2020, 07:46
Reviewer Update
Is there not anyone higher than senior management that I can talk to. I keep on getting escalated back to Game Baywest and then we start running around in circles all over again. It's obvious that after 3 months of lies they not going to come up with a decent excuse as to why they not going to repair my monitor. Could I send u my receipts and date it was booked in and copies of email I received back from Game Baywest then you can see for yourself how pathetic this whole situation has become.