aM
anusha M
1 reviews | Active since Oct 2015
28 Oct 2015, 22:03
hopeless again
I have registered a complaint on Hellopeter a couple of days ago, and received a call from Kevin Gateway branch as a follow up,asking me to send me the details of the faulty washing machine by email and someone will get back to me ASAP.i have sent that email on the 23 October....i have not YET received a response!!!!looks like it just keeps getting worse!!!If i dont get help befor the end of this year i will proceed to take legal action.
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Game's replyOfficial
30 Oct 2015, 07:51Hello ****hamaharaj,
We acknowledge receipt of your re-occurring call with reference ***8 and apologize for your inconvenience with the delay.
As discussed the store need to proof of purchase in order to log a call for a technician to attend. As soon as the store received it the necessary arrangements will be made.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your re-occurring call with reference ***8 and apologize for your inconvenience with the delay.
As discussed the store need to proof of purchase in order to log a call for a technician to attend. As soon as the store received it the necessary arrangements will be made.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply30 Oct 2015, 07:51
Official
Hello ****hamaharaj,
We acknowledge receipt of your re-occurring call with reference ***8 and apologize for your inconvenience with the delay.
As discussed the store need to proof of purchase in order to log a call for a technician to attend. As soon as the store received it the necessary arrangements will be made.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your re-occurring call with reference ***8 and apologize for your inconvenience with the delay.
As discussed the store need to proof of purchase in order to log a call for a technician to attend. As soon as the store received it the necessary arrangements will be made.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,