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carmen T

1 reviews | Active since Feb 2020

29 Sept 2020, 18:16

Hisense tv 32

I took in.my hisense tv 25 august ,2020 and had to keep.phoning to check the status of the tv I.told.the ladies I.do.not want the hisense tv back since I.only had.it a few months and the picture dissapear and I.keep seeing pienk. So finally I tried.again.and the lady ask.did.I.not get a sms the tv is there but no.sms recieved so now I was told to speak to the senior manager regarding a refund they wont give me one.The tv is ****

0
Replies (1)
Game
Game's reply30 Sept 2020, 09:33
Official
Good day Carmen,

I'm sorry about experience and service you have service you have received .

Thank you for bringing this to our attention.

As discussed over the phone, I will escalate this matter to the senior management at the store and they will get back to you.

Thank you.

Regards
Mlindeli