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Nkosazana N
1 reviews | Active since May 2020
24 Apr 2024, 13:53
hisense smart tv
I bought a hisense 55inch smart tv from Game in 2021 , yesterday while I was casually watching suddenly appeared horizontal lines out of nowhere, I call Game they say unfortunately my warranty has ended (mind you I had paid a few hundreds extra for additional warranty on it) I'm flabbergasted I spent thousands on this tv which I now believe it must have had some sort of defect cause never have I ever in a million years heard of a tv that has a three years life span!
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Game's replyOfficial
24 Apr 2024, 17:01Hi Nkosazana, thank you for getting in touch. I'm sorry your tv is faulty and for the inconvenience this has caused. Kindly provide your contract number for the extended warranty and confirm which store in Durban you bought the item. Once I have this information your query can be escalated.
Game's reply24 Apr 2024, 17:01
Official
Hi Nkosazana, thank you for getting in touch. I'm sorry your tv is faulty and for the inconvenience this has caused. Kindly provide your contract number for the extended warranty and confirm which store in Durban you bought the item. Once I have this information your query can be escalated.