NB
Nadine B

1 reviews | Active since Feb 2017

03 Oct 2020, 12:59

Hisense microwave poor product

Purchased a microwave from game Now its sparking I take it in today and I get told I have to wait 21 days for it to be repaired which is absolutely ridiculous Now I have to be without a microwave This is pathetic

0
Replies (3)
Game
Game's reply03 Oct 2020, 13:04
Official
Good day,

We are pleased to inform you we have received your query/complaint at  Game Customer Care. We apologize for any inconvenience caused.

Kindly advise from which Game store was the item purchased as well as please scan the slip in PDF format to the address below so that we can assist you

The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.

Please do not hesitate to contact the Game Customer Care should you need any further assistance.

Rina Taute    
Group Customer Service Advisor
 
MASSDISCOUNTERS, t/a Game
 E-Mail:
***

 

Best regards,

NB
Nadine B's update06 Oct 2020, 19:54
Reviewer Update
No one has helped me
I don't see why I have to be without a microwave
I'm extremely unhappy about this
Seems like no one cares
NB
Nadine B's update07 Oct 2020, 18:01
Reviewer Update
Game is pathetic
I've got no assistance at all
I was asked to send an email
No one has bothered to respond to it
You don't care about your customer at all