Hisense fridge broken - game/hisense not honouring warranty

My hisense fridge stopped working mid july. I logged a call with hisense (****), they came out to assess and found that the fridge needs repairs. I phoned a few days later and they told me there is nothing they can do as the fridge is beyond repair , please contact game (formerly dion wired) to issue me with the a credit note. I logged a call about 4 weeks ago ref 601701 with game. I have called almost every day and no feedback on the my refund or credit note. Nazeer contacted me a week ago stating hisense is issuing the credit note in 24 to 48 hours however there is NOTHING to show!!! Im tired of constantly phoning game its is costing me money. Furthermore all my goods have gone off and had to throw away as i have no fridge. No one is compensating me for my tarnished goods, call costs or the smell and damage this fridge is doing to my home. GAME I AM ASKING A CUSTOMER PLEASE RESPOND! If this continues i will take this up with the relevant ombudsman!