NM
Ntebaleng M

1 reviews | Active since Jan 2020

07 Jan 2020, 11:34

HISENSE AND GAME STORE

I bought a 65inch Hisense TV from Soshanguve crossing Game Store First week of December 2019, 5 days later the TV stopped working. I called the shop on the 9th of December and I was told a technician will come and have a look at it. 2 days later I followed up and I was told that Hisense closed for festives. ****** Idiots did not have plan B.

It has been 3 weeks without a TV. I decided to contact Hisense myself and they claim they did not close for festives and unfortunately this issue is between Game store and the Customer.

Hisense also indicated that they only have one technician and he is not answering his phone we have to wait another few weeks on top on the 3 weeks we already waited.

I just want my money back, Game and Hisense are ****** useless even Boxer provides better service. Sies !!!!!!!!!! These *****s are worse then Taxi drivers.

0
Replies (1)
Game
Game's reply07 Jan 2020, 13:16
Official
Good Day Ntebaleng,

Thank you for bringing this to our attention. 

We apologize for the inconvenience this has caused you. 

Kindly email us your contact details with "Att Abdul #351137" as the subject line to *** so we may address this matter.

Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za