Highly irate and disappointed by Game Vosloorus

I purchased a Hisense 49inch Smart TV on Friday the 6th of December 2019. And how I regret ever doing business with this branch. I'm dumbfounded by their lack or rather no service level.

They opened the box in store to test the TV's functionality which at the time seemed to have no faults or rather any visible damage to the naked eye.

The sales clerk (Desmond Lethoba) took the TV to the cashier to process the payment. And he put the TV back into the box without any assistance from me.

I took possession of the TV at the doors of Game. Under the impression that all was well.

When I got home and switched it on, I noted there was an internal damage on the left side of the TV.

On Monday, I went back to Game and to place a complaint about the condition of my TV. They immediately chose to accuse me of wrong doing/handling of the TV and they refused to take it back or repair it. I requested for them to have the sales clerk present to confirm the predicament but I was told he didn't call in at work that day. The level of disrespect and condensation received from Game Vosloorus was absolutely without course and was uncalled for and unwarranted.

I have attached the pictures of the box which shows no external damage and the TV itself.

I want a new TV ASAP because this was a cash transaction and failure to that delivery, I request a full refund immediately.