Highly disappointed

<p>I bough a Samsung dvd player last year August from Game Festivall Mall . It is making a loud noise and the eject button on the dvd player isnt working. I have been to Game Festivall mall twice with no satisfactory client service. Each time I was being argued with about not knowing about how it works, I am now fed up with Samsung and Game Festivall mall, even the Samsung sales lady argued with me, this is also not the first time I have bought something from Game Feativall mall that I had to go back to return, game supervisor Thomas got arragant with me as he said he cant help me because it is a public holiday, I am really fed up with the whole situation</p>