Hi-Sence Fridge damaged

Hi Sir <br> <br> I email you frustrated with the level of customer service received by staff at the Pavilion Game store <br> <br> My Wife and I purchased a fridge in December and have been complaining about this product from the week we plugged it on <br> Finally we got some assistance late Jan 15 by early bird coming through to have a look at our fridge, The technician informed us something is seriously wrong with this fridge but can be fixed by replacing parts on a new fridge.<br> <br> I do not agree with this process as this is a new fridge, I have been calling every second day to find out what is the process forward with Dayalan <br> Dayalan has stated that he has been in contact with HI sense SA who are in the process of moving and cannot help right now <br> <br> I have been in contact with HI sense SA<br> They re-located 3 weeks ago and it took a day!!<br> <br> I demand a call back to resolve this issue, I expect a credit note to be handed to HI sense SA and a new fridge delivered to my property!<br> <br> I think we have been patient enough! <br>