Hi I would like to complain about games service they have the wrong washing machine on Thier record I lost my slip and it's been around around to fix my washing machine which still is on warranty the store manager does not call me back and customer servic

Hi I would like to complain about games service they have the wrong washing machine on Thier record I lost my slip and it's been around around to fix my washing machine which still is on warranty the store manager does not call me back and customer service is saying I must go in to get a copy of the receipt like I have time.i send the all my transactions