1 reviews | Active since Sept 2013
He ****, didnt sent package, still waiting
We ordered a slide from Game and paid for it the Saturday 30/05, we sent proof of request and all. getting communication from them after that was bad! could not get hold of CHilton to find out if they received from of payment. Finally got hold of him on Tuesday and he said he was going to find out if the money was in. Which it was then he said he would send it Wednesday! Took how long to get the info. Then Thursday we go to Nampost to find out if its there. Its not! So then we phone Game again and after a looooong time we were told the man did not send it because he forgot to! he will send it Thursday! So come Friday morning we phone to make sure he sent it yesterday (Thursday) yes he said, they coming to pick it up today (Friday) so we will get it the following Monday! More than 1 week to get a 1 day job done! I am disgusted with this services especially since its happened before! Not sure if I ever will order from Game again!
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Windhoek for further investigation and resolution.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Windhoek for further investigation and resolution.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
