JK
Jacques K

1 reviews | Active since Aug 2012

01 Mar 2016, 14:55

Have to pay parking though I want to spend R2198

Hello to the Game staff<br> <br> Are you serious?<br> <br> I went into Game Boksburg today to buy a TrimTech 2200W lawnmower (at R1999-00) and a power cable (R199-00).<br> <br> Yet I was expected to pay R8-00 for parking. <br> <br> Would you please be so kind as to inform me why you introduced this policy?<br> <br> Do I really have to pay you to have the privilege of buying from you?<br> <br> Why could you not provide free parking to customers who actually buy from you? (Pick 'n Pay does it)<br> <br> I left the store in disgust.<br> <br> I trust that you would not ignore this email.<br> <br> Thanks and regards<br> <br> Jacques Kuun<br>

0
Replies (1)
Game
Game's reply01 Mar 2016, 18:45
Official
Hello Jacques Kuun,

We acknowledge receipt of your complaint with reference ***2 and apologize for your inconvenience in this matter.

Store management will contact you to discuss this matter. However the parking rate is charged by Centre management and not by Game but we do understand your frustration.

We thank you for your loyal support.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73