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charne F
1 reviews | Active since May 2015
15 Jul 2015, 15:46
hasnt ever had stock of the Advertised products!
hi I have been back and forth several times at Game Kenilworth centre wanting to purchase the Telefunken 2 for 1 Tablet on contract as advertised for a while now since advert been on no stock at the store at all and they give me a day to come back as excuse is nothing been delivered to store yet so back and forth to check and phoning store straight through the week to find out if it came in yet all they say is no and they don't know and don't even bother taking details to phone when or if ever they do get stock and very unfriendly on the phone too!<br> so I take it this looks like it has become false advertising from your company very unhappy as my time was wasted looks like I need to shop else where!
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Game's replyOfficial
15 Jul 2015, 16:36Hello charnenay,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Due to unforeseen circumstances the delivery of the item were delayed but stock should be available by the end of the week. You are welcome to apply for the contract and should if be approved the store will contact you as soon as stock arrive.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Due to unforeseen circumstances the delivery of the item were delayed but stock should be available by the end of the week. You are welcome to apply for the contract and should if be approved the store will contact you as soon as stock arrive.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply15 Jul 2015, 16:36
Official
Hello charnenay,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Due to unforeseen circumstances the delivery of the item were delayed but stock should be available by the end of the week. You are welcome to apply for the contract and should if be approved the store will contact you as soon as stock arrive.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Due to unforeseen circumstances the delivery of the item were delayed but stock should be available by the end of the week. You are welcome to apply for the contract and should if be approved the store will contact you as soon as stock arrive.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73