mS
melissa S
1 reviews | Active since Feb 2015
19 Aug 2016, 10:03
Harddrive
<p>I purchased the WD 4TB My book desktop external hard drive on the 14th of September2015. It was working perfectly up until a month ago. It would read sporadically and now it's completely dead. I no longer have the receipt because the printing on the slip was completely faded and I threw it away. It was basically useless. This is the second time I am return a harddrive and the last time the manner in which my return was handled was poor and I was given the run around. I am hoping to avoid this </p>
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Game's replyOfficial
19 Aug 2016, 10:30We acknowledge receipt of your complaint and apologise for your inconvenience in this matter.
Store Management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
Best regards,
Game's reply19 Aug 2016, 10:30
Official
We acknowledge receipt of your complaint and apologise for your inconvenience in this matter.
Store Management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
Best regards,
Game's replyOfficial
19 Aug 2016, 11:37As per Store Management's email to you, you are welcome to take the item to the store and it will be send for an assessment where after a decision will be made.
We look forward having you in the store.
Regards.
Rina Taute
Group Customer Service Advisor
Best regards,
Game's reply19 Aug 2016, 11:37
Official
As per Store Management's email to you, you are welcome to take the item to the store and it will be send for an assessment where after a decision will be made.
We look forward having you in the store.
Regards.
Rina Taute
Group Customer Service Advisor
Best regards,