Green mince pies and Poor service did not even respond to my email sent on 24 December 2019

Good day This is a huge concern we have had these mince pies donated for a charity Christmas lunch tomorrow feeding approximately 500 underprivileged adults.. 10 of these packets some are attached have at least one or two with mildew purchased at game. We have had to put them one side leaving us short... If possible an someone call and provide feedback on *** my name is Caron Frylinck Await urgent feedback in order not to take this further as these are well within sell by and use by date. We sent email to *** the evening before Christmas day however no one had the courtesy to acknowledge