MT
Matt T

1 reviews | Active since Sept 2014

07 Sept 2016, 20:37

Green Chicken Pieces

<p>The wife and I went shopping at Game a few days ago and purchased a pack of chicken pieces which had a sell by date of today (07/09), upon opening the chicken packaging we noticed that the chicken pieces were green and had a terrible smell to them. There were a few green pieces and for something that was still within it's usable date, was quite offputting. Unforunately the packing label was covering the pieces that were green when we picked it up so were unable to tell beforehand.</p>

0
Replies (2)
Game
Game's reply07 Sept 2016, 21:00
Official

We acknowledge receipt of your complaint and apologise for your inconvenience in this matter.

Senior management will contact you to discuss but we will gladly refund you should you have the slip.

Regards.

Rina Taute

Group Customer Service Advisor

Tel: 0 ********** 2273

Game
Game's reply09 Sept 2016, 13:19
Official

Further to the above matter we wish to confirm that management contacted you and advised you to dispose of the chicken and return to the store with the proof of pruchase for a refund.

We look forwrd having you in the store.

Regards.

Rina Taute

Group Customer Service Advisor

Tel: 0 ********** 2273