1 reviews | Active since Dec 2014
Great service from Game Services/Repairs personell
I bought a SmartTV in November 2015, but then in January 6th, it wasn't switching on anymore. When I tried to take it back to Game, I was told (By some lady) they no longer took them, instead, SamSung would come directly to my home and fix it. I obviously wasn't impressed, because I would have expected them to take it and make this a smooth transition. In anycase, after speaking to SamSung, they gave me a name - William, from Game to assist me with the claim..to cut the story short.<br> <br> William has been in contact with me, Samsung and the technicians trying to speed up the process and it was very comforting to know that someone really cares about customers' hapiness. My TV is fixed and I believe we need more sales people like William from Wonderpark Game. He deserves a bells!
On behalf of Game, I would like to thank you for taking the time to contact us with your compliment about the service you received from William.
I would like to assure you that this is the level of service that Game a company strives to provide at all times and I will ensure that staff receive your kind words of praise.
In conclusion, I would like to thank you for shopping at Game and for the time and effort you have taken to bring this matter to our attention. Not many of our satisfied customers take the time to tell us about their good experiences.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
On behalf of Game, I would like to thank you for taking the time to contact us with your compliment about the service you received from William.
I would like to assure you that this is the level of service that Game a company strives to provide at all times and I will ensure that staff receive your kind words of praise.
In conclusion, I would like to thank you for shopping at Game and for the time and effort you have taken to bring this matter to our attention. Not many of our satisfied customers take the time to tell us about their good experiences.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
