CK
Carina K

1 reviews | Active since Apr 2019

26 Apr 2019, 13:36

Great service at Game Key West

I went into the Key West branch today looking for a gas heater. Got one and went to pay at the cigarette counter, the lady behind the counter was busy ringing a few items up for another employee. That employee, David saw me, and immediately started lifting the heater out of the trolley for the cashier to scan. She had not yet finished with his transaction, so I waited. Then, this amazing employee (still David) started explaining to me how to use it, what size gas bottle to buy, to please throw the box away and just keep the slip as boxes attract ****roaches AND AND AND!!! When I thanked him for his great service, he rep**** “you are always welcome here ‘mam”. I had a horrible morning, then one interaction with a super friendly staff member of the Game Key West branch turned it into a good day! Thanks David, you didn’t need to help me, or even talk to me, but you reminded me that kindness goes a LONG way!!!

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Replies (1)
Game
Game's reply27 Apr 2019, 11:37
Official
Good day Carina,

Thank you for taking y call and sharing this amazing experience with us.

As discussed, David will be made aware of the effect his awesome attitude has had on you and be commended for it.

We're sure this will make his day.

Kind regards,

Brad Adriaan
 Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za