Grand Central service is terrible

<p>Last month I visited this store to purchase some electronics. After some time I was able to get an employee's attention (as the staff seem more interested in one another than selling anything). Upon asking if they had stock of the product I wanted the response was a simple "no". I expected more, an offer to call me when stock comes in, checking at the nearest branch to do an inter-branch transfer eg. The next week I called to check if stock has come in, the person answering the phone does so with a "hello" which is very unprofessional, the person in the electronics department doesn't know when stock is expected and cannot provide me with alternatives. A few days later I called the store and stock had come in. When I went into the store, again, no one on the floor was offering any assistance and were yelling and joking with eachother across the floor, I doubt they even saw me. Only one staff member was running around trying to assist all the customers. This whole experience has been very unpleasant and I will not be visiting this branch again. Either the staff are not trained, or they simply do not care about providing customer service, I assume its the latter. I'm sure Game's competitors will be happy for me to spend my money with them as most of their product offering can be substituted or obtained elsewhere.</p>