1 reviews | Active since Mar 2015
GOODS ON SALE WAS DAMAGED
Yesterday I bought a point break scooter (***)as a gift for my 2 year old nephew for his birthday. I went to his birthday party and was so embarrassed when the scooter was taken out of the box and the pole was bent in such a way that the scooter could not be assembled . As you an imagine my nephew already saw his gift so he didn't understand why he couldn't play with his gift. we later had to cut the pole to fit the handle section to make it work as my nephew was so upset and refused to put it away, and makes me wonder if the reason for it being on sale is due to its cheap/damaged quality.I'm very disappointed with game and would recommend anyone who purchases gifts of this nature to have it set up in the store first before purchasing it.<br> <br>
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Store management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Store management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
