NW
Naseem W
1 reviews | Active since Sept 2014
30 Nov 2015, 15:42
Goods not charged for.
Hi. My mum was at your store in the Waterfall Mall, Rustenburg on Thursday 26-11-15. Amongst the items which she bought were 2 x 2lt Coca Cola products, but when she got home and inspected the till slip she discovered that she had not been billed for those 2 products. Please inform me as to what should I now do.<br> <br> Thank you.
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Game's replyOfficial
01 Dec 2015, 07:04Hello Naseem Waja,
We acknowledge receipt of your complaint with reference ***0 and apologize for any inconvenience caused.
We confirm that management contacted you to ask for the slip so that we can investigate and also advise that you can keep the item for your inconvenience.
We look forward having you in our stores again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***0 and apologize for any inconvenience caused.
We confirm that management contacted you to ask for the slip so that we can investigate and also advise that you can keep the item for your inconvenience.
We look forward having you in our stores again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply01 Dec 2015, 07:04
Official
Hello Naseem Waja,
We acknowledge receipt of your complaint with reference ***0 and apologize for any inconvenience caused.
We confirm that management contacted you to ask for the slip so that we can investigate and also advise that you can keep the item for your inconvenience.
We look forward having you in our stores again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***0 and apologize for any inconvenience caused.
We confirm that management contacted you to ask for the slip so that we can investigate and also advise that you can keep the item for your inconvenience.
We look forward having you in our stores again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,