1 reviews | Active since May 2016

29 Jan 2017, 11:28

Good staff are rare

<p>Hi Game The Glen</p> <p>Ive just posted a poor review about you mainly Miriam (I was incorrectly given the name of Nkosi) . As a floor manager she's terrible,ruins your companies MOT (moment of truth) those first 3 seconds you have to make a good impression...telling her in in a rush only slowed her down even more...she's shocking...how did she get to the position of floor manager?!?!?</p> <p>William luckily came to the rescue after she disappeared and was no where to be found. </p> <p>Initially I had to remind William to stop interrupting me,and just listen to my story. He did and then he rectified with a proportionately appropriate response and helped me out.</p> <p>Now Game....the first point of the problem is YOUR BUYERS...why are the supplying us your customers with **** merchandise? Are these companies giving you the most marketing spend in your broadsheet? In the long term your providing poor product,poor service and effectively sending us to your competitors all on your own...</p> <p> </p> <p>I compliment William but you won't see me in your store in a hurry...Makro does better...</p> <p> </p> <p>Hope you take these issues seriously and sort the problem out from the top down...</p>

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Replies (1)
Game
Game's reply29 Jan 2017, 11:53
Official

Good day,

We acknowledge receipt of your further communication and would like to thank you for bringing this to our attention.

The matter was escalated to Gauteng Regional Management for further investigation

Regards

Game Customer Service

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