Good service

I was very impressed with the attitude and service I received from Jerry and Abigail at the Centurion branch on Wednesday 13 May 2015. I had a cordless telephone that was defective which was within the 6 month warranty period as per the CPA which entitles me to a refund or replacement. Abigail first suggested that I have to leave the device for sending for assessment before they can do a refund or replacement. I then informed her of the CPA and she contacted the manager Jerry who was most attentive and when I mentioned the CPA to him he said that he fully understands and mentioned the rights of Game as well. However he said that he will assist and accept the damaged unit based on my word that it is defective and will provide me with a refund voucher which I can use to purchase another item receive a refund immediately. THIS IS WHAT IS CALLED EXCELLENT SERVICE FOR ME.