GOOD SERVICE

<p>We had a problem with a HiSense fridge we purchased two years ago and we couldn't find our original proof of purchase. I got no joy or assistance from André, the branch manager at the Alberton store (where our purchase was made). After contacting the Game customer service centre online I received feedback from Rina Taute, the Group Customer Service Advisor. She was extremely helpful in that she arranged to obtain a copy of the proof of purchase, which enabled Gideon, at the Alberton branch, to make a booking with HiSense to fix the fridge as it was still under warranty. This just goes to show that, if you really want to an your customers actually mean something to you, anything is possible. Even obtaining a proof of purchase from an archive after switching to a new system. Thank you, Rina. Our fridge is fixed, working well as it should, and we really appreciate your assistance in this matter.</p>