Good day, I purchased a TV from Game and did this online

Good day, I purchased a TV from Game and did this online. Within the same day I received a message ÿour delivery was handed to the courier." 4 days later I'm still waiting for the delivery. On their online chat "whatsapp"the consultant confirmed on the 3rd day that the courier has my delivery but hasn't been handed to the driver. HaHa. What a story. My point is not only the poor after sale service but the blatant lies spread by consultants. I would not recommend buying from ****s.