SS
Sam S
1 reviews | Active since Mar 2026
04 Mar 2026, 14:04
Good day am sam Bailey I bought a iPhone 13 last year by game mosselbay
Good day am sam Bailey I bought a iPhone 13 last year by game mosselbay. 27 January i booked it in for repairs the phone is blank .I can't do anything on it after a month I had to contact the store to find out what's wrong with the phone no communication from the store I had toe phone .afte a month the tell me they can't repair the phone because there is n find my phone on it they telling me I have go to iPhone store to take it off.then I have to bring it again for repairs. Why after a month and I can't do anything with the phone because the fone is blank.am very unhappy with this it's march already. Nothing. I want other phone or my money back
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Replies (1)Game's replyOfficial
04 Mar 2026, 15:14Hi Sam, Thank you for reaching out. I'm sorry that your phone is faulty and for the runaround you've been given. This is not the experience we wish you to have. Rest assured, the matter is being dealt with by the complaints team and the agent will revert to you as soon as there's feedback from the store.
Game's reply04 Mar 2026, 15:14
Official
Hi Sam, Thank you for reaching out. I'm sorry that your phone is faulty and for the runaround you've been given. This is not the experience we wish you to have. Rest assured, the matter is being dealt with by the complaints team and the agent will revert to you as soon as there's feedback from the store.
